Career Opportunities
Safe Voices is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry or national origin, color, sex, immigration status, age, religion, physical or mental disability, sexual orientation, gender identity or gender expression.
WE WILL REMOVE ALL POSTINGS WHEN FILLED. IF IT IS LISTED HERE, THE POSITION IS STILL OPEN AND ACCEPTING APPLICATIONS.
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Housing Navigator
Safe Voices, a domestic violence and sex trafficking resource center serving Androscoggin, Franklin, and Oxford Counties, is seeking a dynamic, creative, and engaging individual to fill the full-time role of Housing Navigator. This position is based in Androscoggin County and works with current and former shelter guests.
The housing navigator is responsible for assisting survivors of domestic violence in overcoming barriers to obtaining and maintaining housing. It actively collaborates with partnering agencies, community resources, as well as landlords to provide information and referrals necessary to meet the individual’s needs and housing stability for the program participants. The housing navigator provides client support by developing an individualized housing stability plan with clients and address any barriers to obtaining and maintaining permanent stable housing, this includes connecting to services, increase income as well as accessing mental health services and resources as needed.
Agency Activities:
- Attend and actively participate in staff development opportunities, trainings, meetings, agency events, and activities
- Participate in community committees and/or collaboratives as appropriate
- Attend and assist with agency fundraising activities and events
- Provide coverage on 24-hr Helpline as scheduled and requested
- Perform other duties as assigned by supervisor
- Follow safety plans and protocols as directed
- Assist in training and orientation of new staff and volunteers as needed
- Abide by agency policies, procedures, and protocols
- Maintain ethical and professional standards
- Maintain a clean and professional workspace
Qualifications:
- Pass State Bureau of Investigation (SBI) check
- Pass Department of Health and Human Services (DHHS) check
- Pass Department of Motor Vehicle check
- Hold valid Maine driver’s license, reliable transportation and willingness to travel
- Ability to work as a contributing member of a professional, effective work team
- Ability to accurately document and complete paperwork by due date
- Ability to remain calm and effective in a fast-paced environment where safety is key
- Must be dependable and flexible in a changing work environment
- Must possess excellent written and oral communication skills
- Ability to use Microsoft Office suite and data management software
- Ability to participate in the training and orientation of new employees and volunteers
- Fundamental knowledge of issues faced by those who experience domestic violence and human sex trafficking and sexual exploitation
- Demonstrate sensitivity to, and understanding of the cultural and socioeconomic status of persons served
- Knowledge of crisis intervention skills or techniques
- Ability to maintain professional boundaries
- Ability to maintain high level of confidentiality
- Ability to work weekends
Education:
- A bachelor’s degree in social work, psychology, or related field (preferred)
Physical Requirements:
- Ability to travel in varying weather conditions
- Ability to sit/stand/walk for extended periods
- Occasional lifting up to 30 pounds
- Adhere to universal safety precautions
As of October 1, 2024, starting pay will increase to $23.25 per hour, and will increase based on experience.
Benefits:
- Health, dental, vision, life, and short & long-term disability insurance are 100% covered at no cost to employees. Accident insurance available at low cost.
- Employer-sponsored health savings account for qualifying plans, with $1,500 deposit from employer. For non-HSA plans, employer pays $1,500 toward deductible.
- 401K retirement savings w/employer match
- 13 paid holidays (to include Juneteenth & Indigenous People’s Day)
- 20 Days of accrued leave in first year
- Flexible, family-friendly work options (to include compressed work schedule)
Interested applicants can submit their resume and letter of interest to Jaime Merrill at jmerrill@safevoices.org. Resumes submitted without cover letters will not be reviewed.
Safe Voices is an equal opportunity employer, committed to growing a diverse staff. We strongly encourage application from candidates of all racial and ethnic backgrounds, genders/gender identities, sexual orientations, religions, and those with lived experience of domestic violence or sexual exploitation or trafficking. In addition, candidates will be considered for employment without regard to race, ancestry or national origin, sex, immigration status, age, religion, physical or mental disability, sexual orientation, gender identity or gender expression.
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Overnight Shelter and Housing Advocate
Safe Voices, a domestic violence and sex trafficking resource center serving Androscoggin, Franklin, and Oxford Counties, is hiring for an Overnight Shelter and Housing Advocate. This position is based in Androscoggin County and has limited travel needs.
The Overnight Shelter and Housing Advocate is responsible for assisting with the operations and programming of the safe house and providing advocacy services during overnight hours to survivors of domestic violence, sex trafficking and sexual exploitation who are receiving emergency shelter services through Safe Voices safe house. This position is part-time (22 hours/week).
Individual Advocacy:
- Provide services in accordance with agency policies and procedures.
- Support comprehensive safety plans with persons served.
- Provide emotional support and validation that recognize and acknowledges the feelings experienced by the survivor.
- Demonstrate sensitivity to and understanding of cultural and socioeconomic status.
- Take initiative on shelter and safe house operations and advocacy.
- Maintain and adhere to rules of the shelter and safe house.
- Complete required paperwork/documentation/data entry accurately, factually, concisely.
- Assist survivors of domestic violence, sex trafficking and exploitation to increase safety and reach individual goals.
- Offer supportive advocacy services, structure, and assistance around recovery plans as appropriate.
- Complete intakes, assessments, goal planning, and discharges from the safe house on an as-needed, emergency basis.
- Provide crisis intervention to individuals and families.
- Maintain high level of confidentiality.
- Communicate and collaborate with daytime staff via email and other forms of updates to ensure consistency and quality of services provided.
Safe House/Shelter operations and program responsibilities:
- Assist with day-to-day operations of safe house including monitoring and restocking food supplies, office/shelter supplies, donations, bedroom prepping, sorting items, house laundry, changing light bulbs, update resident chore lists as needed.
- Assist with internal office procedures/tasks.
- Monitor the maintenance of shelter and safe house, including electricity, heat, plumbing, security devices and when problems arise notify supervisor and arrange for a plan to repair.
Agency Activities:
- Attend and actively participate in staff development opportunities, trainings, meetings, agency events, and activities as able to.
- Attend and assist with agency fundraising activities and events as requested.
- Provide coverage on 24-hr Helpline during each working shift.
- Perform other duties as assigned by supervisor.
- Follow safety plans and protocols as directed.
- Abide by agency policies, procedures, and protocols.
- Maintain ethical and professional standards.
- Maintain a clean and professional workspace.
Qualifications:
- Pass State Bureau of Investigation (SBI) check
- Pass Department of Health and Human Services (DHHS) check
- Pass Department of Motor Vehicle check
- Hold valid Maine driver’s license, reliable transportation and willingness to travel on occasion
- Ability to work as a contributing member of a professional, effective work team
- Ability to accurately document and complete paperwork by due date
- Ability to remain calm and effective in a fast-paced environment where safety is key
- Must be dependable and flexible in a changing work environment
- Must possess excellent written and oral communication skills
- Ability to use Microsoft Office suite and data management software
- Fundamental knowledge of issues faced by those who experience domestic violence and human sex trafficking and sexual exploitation
- Demonstrate sensitivity to, and understanding of the cultural and socioeconomic status of persons served
- Knowledge of crisis intervention skills or techniques
- Ability to maintain professional boundaries
- Ability to maintain high level of confidentiality
- Ability to work night-time hours from Thursday through Saturday. Hours can be flexible, starting time could range from 8pm-10pm. Ending time could range from 3am-6am.
Education:
- Associate’s Degree or Bachelor’s Degree (preferred)
Physical Requirements:
- Ability to travel in varying weather conditions
- Ability to sit/stand/walk for extended periods
- Occasional lifting up to 30 pounds
- Adhere to universal safety precautions
We are currently hiring for one position. Pay starts at $21.74 per hour and will increase based on experience. As of October 1, 2024, starting pay will increase to $23.25 per hour, and will increase based on experience.
Benefits:
- This position is part-time and is not eligible for benefits.
Interested applicants can submit their resume and letter of interest to Jaime Merrill at jmerrill@safevoices.org.
Resumes submitted without cover letters will not be reviewed.
Safe Voices is an equal opportunity employer, committed to growing a diverse staff. We strongly encourage application from candidates of all racial and ethnic backgrounds, genders/gender identities, sexual orientations, religions, and those with lived experience of domestic violence or sexual exploitation or trafficking. In addition, candidates will be considered for employment without regard to race, ancestry or national origin, sex, immigration status, age, religion, physical or mental disability, sexual orientation, gender identity or gender expression.
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Shelter and Housing Program Manager
Safe Voices Domestic Violence Resource Center is seeking an experienced, dynamic and engaging individual to fill the full-time role of Shelter and Housing Program Manager. This position is based in Androscoggin County with some travel to Franklin County.
Safe Voices is an equal opportunity employer, committed to growing a diverse staff. We strongly encourage application from candidates of all racial and ethnic backgrounds, genders/gender identities, sexual orientations, religions, and those with lived experience of domestic violence or sexual exploitation or trafficking. In addition, candidates will be considered for employment without regard to race, ancestry or national origin, sex, immigration status, age, religion, physical or mental disability, sexual orientation, gender identity or gender expression.
The Program Manager of Shelter and Housing Services is responsible for providing direct supervision to housing services staff, program management oversight and coordination of all daily shelter operations. The Program Manager of Shelter and Housing Services will play a key role in the direct oversight of our targeted case management MaineCare services, as well as many state and federal grant programs. Additionally, the Program Manager will have the opportunity to develop and manage new initiatives and programs for survivors of domestic violence, sex trafficking and sexual exploitation.
Primary Duties:
- Provide direct supervision to shelter staff, including training and monitoring of new policies and procedures
- Daily program management, coordinate and monitor day to day shelter tasks and participate in program development and new initiatives
- Part of a team to provide on call support and response for shelter emergencies
- Oversee maintenance of the shelter and adherence to appropriate codes and laws
- Ensure shelter services are administered according to the highest best practice standards and are in compliance with agency policies and state and federal law
- Ensure documentation is accurate, timely and meets funding requirements.
- Actively participate in grant writing and research of proposals and complete accurate grant reporting and program billing
- Oversee Targeted Case Management MaineCare services and billing processes
- Build and maintain relationships with community partners and partner agencies
Required Qualifications:
- Pass required background checks
- Experience with case management in a health or social service or related field
- Meet the requirements by the State of Maine to supervise MaineCare case management programs/services
- Knowledge of crisis intervention skills or techniques
- Ability to remain calm and effective in a fast paced environment where safety is key
- Hold valid Maine driver’s license, reliable transportation and willingness to travel on occasion
- Ability to think outside of the box and be open minded
- Excellent written and oral communication skills
- Demonstrate sensitivity to, and understanding of the cultural and socioeconomic status of persons served
Preferred Qualifications:
- Two years of prior supervisory experience and/or shelter coordination
- Experience with Emergency Shelter and Housing Assistance Program (ESHAP)
- Housing Quality Inspection and/or Occupancy Specialist Certifications
- Bachelor’s degree is social services or related field
Pay & Benefits:
- Pay range in $55,692- $69,058 based on experience
- Health, dental, vision, life, and short & long-term disability insurance are 100% covered at no cost to employees. Accident insurance available at low cost.
- Employer-sponsored health savings account for qualifying plans, with $1,500 deposit from employer. For non-HSA plans, employer pays $1,500 toward deductible.
- 401K retirement savings w/employer match
- 13 paid holidays (to include Juneteenth & Indigenous People’s Day)
- 20 Days of accrued leave in first year
- Flexible, family-friendly work options (to include compressed work schedule)
Interested applicants can submit their resume and letter of interest to Beth Earle at bearle@safevoices.org. Resumes submitted without cover letters will not be reviewed.
Safe Voices is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry or national origin, color, sex, immigration status, age, religion, physical or mental disability, sexual orientation, gender identity or gender expression.
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Development Operations Assistant
Safe Voices Domestic Violence Resource Center is seeking an experienced, creative, detail-loving person to fill the full-time role of Development Operations Assistant. This position is based out of our Lewiston office and is planned to be in-person four days a week with an option of one day a week remote, if desired.
The development operations assistant is responsible for the day-to-day management of the agency’s donor database and the nuts and bolts that allow us to create an overarching annual fundraising plan. This position assists the director of development and engagement with event planning, goal setting, strategy creation, and day-to-day management of several key agency programs. The person hired to this position will be actively involved in donor cultivation and stewardship, including gift processing, acknowledgments, etc. As with every position within Safe Voices, the development operations assistant will provide advocacy on Safe Voices’ 24-hour helpline. Applicants should be interested in domestic violence and sex trafficking advocacy and prevention, because a commitment to the principals of that work informs how we do our development and engagement.
As of October 1, 2024, Safe Voices starting pay is $23.25 per hour. That is the minimum starting pay, and a new hire’s starting pay rate can be higher based on experience. Interested applicants can submit their resume and letter of interest to Grace Kendall at gkendall@safevoices.org. Resumes submitted without a letter of interest will not be reviewed.
Primary Duties/Essential Tasks:
- Data Management & Operations (approximately 20% of job duties):
- Data entry, gift processing, and reporting to maintain data integrity. Report and track donor data within Every Action, the agency’s donor management system, as well as other databases, payment platforms, etc.
- Process and record gifts made in outside platforms such as CyberGrants, United Way, Square, Venmo, Paypal/Facebook, and more.
- With director of D&E and colleagues in finance and bookkeeping, maintains accurate records and gift attributions.
- Other duties, as assigned.
- Events & Fundraising (approximately 20-30% of job duties):
- Take a primary role in annual agency programs like municipal fundraising and adopt/feed-a-family.
- Oversee recurring gifts and provide technical support to donors needing to renew or update their giving information.
- Assist with planning and execution of all Safe Voices development and engagement events.
- Manage facilitation of in-kind donations, including donor outreach and working with shelter and advocacy staff to fill specific in-kind needs and monthly reporting to finance team.
- Staff Safe Voices’ signature fundraising events.
- Donor Relations & Community Engagement (approximately 20% of job duties):
- Support development and engagement donor relations and engagement efforts.
- Occasionally attend events for the purposes of community engagement, such as tabling, municipal meetings, and Business After Hours.
- Serve as the primary contact for businesses and organizations who want to hold “Benefits on Behalf” to raise funds and supplies for the agency.
- Resource Center Coordination (approximately 20% of job duties):
- Serve as a leader in the organization of our Free Boutique for survivors, ensuring supplies are stocked and well organized.
- Coordinate in-kind donations, including receipt and prepping for use, placement in Free Boutique, etc.
- Work with donors to fill specific needs in the space.
- Ensure donations to the Resource Center & Free Boutique are recorded and reported correctly.
- Partner with other staff to create plans to manage scheduling and reservations for other areas of the Resource Center
- Agency Activities (approximately 10% of job duties):
- Attend and actively participate in staff development and trainings
- Participate in community committees and/or collaboratives as appropriate
- Model and participate a work culture of antiracism, feminist values, and antiviolence
- Provide coverage on 24-hour Helpline as scheduled and requested
- Participate in agency events, meetings, and activities
- Follow safety plans and protocols as directed
- Assist in training and orientation of new staff and volunteers as appropriate
- Participate in at least one internal agency committee
- Abide by agency policies, procedures, and protocols
- Maintain ethical and professional standards, including following the agency’s ethical communication guidelines
- Maintain a clean and professional workspace
Knowledge and Experience:
Qualifications:
- Pass State Bureau of Investigation (SBI) check
- Pass Department of Health and Human Services (DHHS) check
- Pass Department of Motor Vehicle check
- Hold valid Maine driver’s license, reliable transportation and willingness to travel on occasion
- Must be able to work as a member of a team
- Must possess excellent computer skills including Microsoft Office and database management
- Accurately document and complete paperwork within prescribed deadlines
- Demonstrate sensitivity to, and understanding of the cultural and socioeconomic status of persons served
- Strong attention to detail
- Ability to conduct research and use creative problem solving
- Must be dependable and flexible
- Ability to work collaboratively
- Excellent written and oral communication skills
- Comprehensive understanding of administrative and human resource practices and processes
Education/Experience:
- Bachelors degree; OR
- Equivalent related work experience
Physical Requirements:
- Ability to travel in varying weather conditions
- Ability to sit at a desk for extended periods
- Extensive computer use
- Occasional lifting up to 30 lbs
- Adheres to universal safety precautions
Safe Voices is an equal opportunity employer, committed to growing a diverse staff. We strongly encourage application from candidates of all racial and ethnic backgrounds, genders/gender identities, sexual orientations, religions, and those with lived experience of domestic violence or sexual exploitation or trafficking. In addition, candidates will be considered for employment without regard to race, ancestry or national origin, sex, immigration status, age, religion, physical or mental disability, sexual orientation, gender identity or gender expression.
- Data Management & Operations (approximately 20% of job duties):